Refund policy
Refund Policy
Effective Date: July 2, 2026
At D3N, every product is released in limited quantities. Because of the exclusive nature of our drops, all sales are final.
Returns & Refunds
We do not accept returns, exchanges, or issue refunds for:
-
Incorrect size selection
-
Change of mind
-
Buyer's remorse
-
Accidental orders
-
Gift purchases
Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Include:
-
Your order number
-
A description of the issue
-
Clear photos of the item and packaging
If your claim is approved, we will replace the item at no additional cost. If a replacement is unavailable due to limited inventory, we may issue a refund or store credit at our discretion.
Shipping
D3N is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances outside of our control.
Please ensure your shipping address is correct before placing your order. Orders shipped to an incorrect address provided by the customer cannot be refunded.
Contact
For questions regarding your order, please contact us through our website's contact form or by email.
By placing an order with D3N, you acknowledge that you have read and agreed to this Refund Policy.